Payment & Billing Policy
Transparent subscription terms, global payment processing, and refund policies.
1. Upgrade & Subscription Terms
When you upgrade your account to Premium, you accept our Payment Terms and Policy in addition to our Terms of Service and Privacy Policy.
2. Secure Processing via Stripe
All payment transactions are encrypted and securely processed via Stripe Inc. StaticSave never stores your full payment credentials or credit card numbers directly on our edge servers.
3. Refund Policy & Deductions
We offer prorated refunds for eligible customers within 48 hours of initial payment if no high-volume CDN bandwidth utilization has occurred. Once a customer has heavily utilized premium features or after the initial review window, requests are evaluated on an individual basis.
In cases of processed refunds, payment gateway transaction fees and exchange rate adjustments applied by third-party processors may be deducted from the total refund amount.
4. Account Violations & Termination
Accounts identified as violating acceptable use terms, distributing malware, or abusing edge bandwidth limits are subject to immediate termination without refund eligibility.
5. Inquiries & Enterprise Billing
If you have billing inquiries or require enterprise invoice processing, please contact our support team.